Crisis Assistance Coaching Program (CACP)

The ECCCM Crisis Assistance Coaching Program (CACP) is a comprehensive coaching program that is an integral part of ECCCM’s ministry. As a Christian ministry, ECCCM’s philosophy continues to “provide a hand up, not a hand out.” To that end, CACP exists to better equip ECCCM clients for self-sufficiency and financial independence in the wake of crisis assistance.

CACP is intended to help individuals and/or families who are in crisis by offering personal coaching and goal setting as an effective means to self-sufficiency. Examination of client files and trends revealed that many clients have begun to rely on ECCCM’s Emergency Crisis Program (ECP) as revenue resources rather than crisis assistance, returning regularly for repeat assistance.

After experiencing a crisis situation that requires ministry assistance through the ECP, clients will be invited to enter into Crisis Assistance Coaching Program classes, which will help them reexamine financial decisions, purchasing choices, menu and recipe decisions along with grocery shopping strategies, all intended to break the cycle of crisis.

Budgeting and financial management classes, recipe creation and shopping list preparation and cooking classes, debt reduction classes and personal goal setting are offered at the ministry center in an intensive two-week class cycle, are mandatory as a prerequisite for further ECP applications while the client gains new life skills.

Full Case management

Providing services, without treatment, is enablement. Case Management, including the Crisis Assistance Coaching Program, is that treatment. All households can benefit from ECCCM’s case managers helping them create goals and action steps for each unique situation.

All clients are assigned to a case manager, who will be responsible for managing 100% of their case. This model allows the person to tell their story one time only as a relationship is built between the case manager and individual seeking assistance. The case manager will work with the individual, determining needs, then laying out a holistic case plan designed specifically to help alleviate the crisis situation while building a framework of action steps designed to help the person and their household. The case manager will schedule the individual back at a future date, which is dependent upon the goals that were established. Goals and action steps are established by the case manager, who coaches the individual and their household to success.

No individual or household experiencing a true crisis situation will be refused assistance. First-time claims are common during job layoffs, when rethinking of priorities must occur. The Crisis Assistance Coaching Program is intended as a coaching tool that helps individuals reexamine their decisions, making new choices because of new circumstances. This successful program is also helpful for those individuals who have inadvertently come to rely on ECCCM’s ECP as a way of life.

Crisis Assistance Coaching Program Classes

A key component with case management, and the Crisis Assistance Coaching Program, is the basic information that is shared during the Crisis Assistance Coaching Program classes. Topics of financial literacy, credit, employment and resources & savings are created and shared in a way that will help anyone improve their situation.

No one likes trying to live without enough money and too many bills & expenses. The classes are designed to help you reduce unnecessary expenses, utilize tips that help stretch budget dollars, and begin saving money each month. The end result is financial independence and self sufficiency. As a bonus, assistance can be provided to help someone prepare for a new or better job, or train someone for a better paying position with an area manufacturer.

With your case manager’s involvement and guidance, use the electronic CACP Class modules to achieve your goals of financial independence and self-sufficiency. These module are the same as the in-person class and can be completed in the comfort of your home, removing barriers of transportation, illness, childcare or other issues.